Thank you Dr.Hernandez,you are a great asset to this practice! **The only thing I would say negative today is that it seems almost anytime we have a visit here somehow there is credit owed back to me(one credit a ways back was even over $100).I dont understand that/more so dont understand why it happens so frequently. She went above and beyond the visit with even answering some questions that did not pertain to a sick visit but took the concerns seriously and evaluated him completely. Dr.Hernandez was attentive and interacted amazingly with my son as well as all his and my answers alike were answered. I have had mixed feelings with this practice over the years and usually walk out disappointed and without answers or help from the providers here but we met with Dr.Hernandez today and she was absolutely a breath of fresh air and she restored my faith in the practice. Beth and her front office team will focus on excellent customer service while becoming an outstanding resource for patient care.I called early in the afternoon and had no problems with scheduling my son a same day visit and was on hold for less than a minute when transferred from the automated system to the scheduling desk. In addition to her front office knowledge, she has over 20 years of medical billing experience in a variety of specialties. Beth returned to ABCD in February 2013 as the Schertz/New Braunfels Front Office Supervisor. Traci oversees the billing and claims operations at the practice where her focus is on great customer service and an efficiently run revenue department.īeth joined ABCD Pediatrics in February 2004 and was the Billing Manager from 2005-2010. Traci comes to us with strong leadership as her previous experiences include practice administration and operations. Her experience ranges from small provider practices to large group and multi-specialty practices with multi-regional locations in Texas. Traci Dixson, Revenue Cycle Manager: Traci joined ABCD Pediatrics in October 2013 with over 30 years experience in medical practice and revenue cycle management after relocating to San Antonio from the Austin area.
#Abcd pediatrics new braunfels license#
She received her nursing license in 2013 and is currently the Clinical Staff Supervisor for the Schertz and New Braunfels office. Erica was promoted to Back Office Team Leader of our satellite office in October 2007. She received her Medical Assisting diploma in Dallas in 2002, and had 3 years of previous experience in Dallas before relocating to San Antonio. If you have any questions or issues involving our practice or the care and services your children receive from us, please contact one of our managers for help.Įrica joined ABCD Pediatrics in September 2006 as a Back Office Medical Assistant. Healthcare can be very complicated, but by working together as a partnership, together we can provide your child with the best medical care available and give your children the best chance of staying healthy and happy. We will do everything in our power to earn and keep your trust. We appreciate the trust you have placed in us to provide your child’s healthcare needs and we are here to help.
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